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SHIPPING & RETURNS

Shipping Policy

Free Shipping

Free shipping applies ONLY for items that are in stock

Cancellation

After sending and paying for your order, it is possible to cancel it within 3 hours In that case, contact us over the phone at +306945050605.

Return & Exchange Policy

Returns are accepted when the following terms and conditions apply:
• The product has to be returned within fourteen (14) days from the day it was
bought.
• The product should not have been used, should be in the same condition it was before the sale, should be still sealed in its whole package which shouldn’t be torn or opened, and it should contain all its contents.
• There should be the purchase receipt along with the product.
• Since all of the above terms apply, contact us either over the phone at +30 6945050605 or via e-mail at vinylioshop@gmail.com before the shipping.
• The shipping cost for the returned product falls on the customer and only, with the exception that the product that was delivered was other than the one that was ordered.
• In case of products that have factory-made damage, they are returned and either are replaced with the same product, as long as it is available, either with store credit, or with money return.
• We package and send our product with the best way possible, so that they won’t get damaged during the transfer. For this reason, we don’t accept any responsibility for any damage that may occur during transfer. Thus, in that case returns aren’t accepted.
• In any other case of return, the customer has the right to choose from store credit, some other 

purchase, or money return.
• In case of repeated returns from a customer, or abuse of the return policy, the
company has the right to deny the said return.

 

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