STORE POLICY
Customer Care
Welcome to Vnylio.shop Customer Care!
At Vnylio.shop, our commitment to your satisfaction is our top priority. Our dedicated Customer Care team is here to assist you with any questions, concerns, or assistance you may need. Whether you have inquiries about our products, need help with an order, or just want to share feedback, we're here for you.
Our friendly and knowledgeable support staff is ready to provide prompt and effective solutions to ensure your experience with [Your Company Name] is nothing short of exceptional. We believe in building lasting relationships with our customers, and your happiness is our success.
Contact us via info.vinylio.shop@gmail.com or +30 6945050605 , and let us take care of you. Your feedback is invaluable, and we appreciate the opportunity to serve you.
Thank you for choosing Vinylio.shop. We're here for you every step of the way.
Privacy & Safety
At Vnylio.shop, we are committed to ensuring the privacy and safety of all our customers. We strive to create a welcoming environment where everyone can enjoy browsing our collection of music without concerns. To uphold this commitment, we have established the following guidelines:
Confidentiality of Customer Information: We respect the privacy of our customers and will never share personal information with third parties without consent. Any information collected during transactions, such as names, addresses, or contact details, is kept strictly confidential and used only for the purpose of completing purchases or communicating with customers about their orders.
Secure Payment Processing: Our record store utilizes secure payment processing systems to safeguard your financial information. Whether you're making a purchase in-store or online, rest assured that your payment details are encrypted and protected against unauthorized access.
Surveillance and Security Measures: To ensure the safety of our customers and staff, we may employ surveillance cameras in our store premises. These cameras are used solely for security purposes and are not intended to infringe upon the privacy of individuals. We maintain strict controls over access to recorded footage and only use it to investigate incidents or to prevent theft or vandalism.
Safe Shopping Environment: We strive to maintain a safe and comfortable shopping environment for everyone. Our staff members are trained to assist customers and address any concerns promptly. If you ever feel uncomfortable or encounter any issues during your visit, please don't hesitate to reach out to a member of our team for assistance.
Respect for Personal Space: While browsing our store, we ask that customers respect the personal space of others. Avoid crowding or standing too closely to fellow shoppers, and be mindful of maintaining a comfortable distance, especially during busy periods.
Reporting Safety Concerns: If you notice any suspicious behavior or have concerns about your safety or the safety of others while at our store, please notify a staff member immediately. We take all reports seriously and will take appropriate action to address any potential risks or threats.
By adhering to these privacy and safety guidelines, we aim to create a positive and secure shopping experience for all our customers. Thank you for your cooperation in helping us maintain a welcoming environment at Vnylio.shop
Payment Methods
• Credit / Debit Cards
• PAYPAL
• Offline Payments